Construction:

• Tubing: 18 gauge #304 stainless steel.
• Flanges: 14 gauge #304 stainless steel with holes for attaching to the wall.
• Covers: 22 gauge #304 stainless steel. Round 3 inch flange covers.
• Hardware: Includes (6) 2 inch stainless steel screws.

Limited Lifetime Warranty – If this product fails due to a defect in materials or workmanship at any time during the life of the product, GrabBars.com will replace it free of charge, postage-paid. Simply contact GrabBars.com at 704-800-4629 for replacement information. This warranty does not cover products which have been abused, altered, damaged, misused, cut or worn.

LIMITATION OF LIABILITY: OTHER THAN THE LIMITED LIFETIME WARRANTY STATED ABOVE, TO THE EXTENT PERMITTED BY LAW, GRABBARS.COM DISCLAIMS ALL OTHER IMPLIED OR EXPRESS WARRANTIES, INCLUDING ALL WARRANTIES OF MERCHANTABILITLY AND/OR FITNESS FOR A PARTICULAR PURPOSE. THIS WARRANTY IS YOUR SOLE REMEDY AND GRABBARS.COM SHALL NOT BE LIABLE FOR ANY DAMAGES, WHETHER DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR OTHERWISE, INCLUDING LOST REVENUES AND LOST PROFITS, ARISING OUT OF ANY THEORY OR RECOVERY, INCLUDING STATUTORY, CONTRACT OR TORT. NOTWITHSTANDING THE TERM OF ANY LIMITED OR IMPLIED WARRANTY, OR IN THE EVENT THAT ANY LIMITED WARRANTY FAILS OF ITS ESSENTIAL PURPOSE, IN NO EVENT WILL GRABBARS.COM‘S ENTIRE LIABILITY EXCEED THE PURCHASE PRICE OF THIS PRODUCT. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE AND PROVINCE TO PROVINCE.

At GrabBars.com, we supply only high quality grab bar products and hope to make our customers 100% satisfied. If you do encounter a problem or are just simply unhappy with your product, we will work with you to ensure that your needs are met. Please read the eligibility details & procedure for our return policy below. If you are eligible for a return and would like to proceed, please submit an RGA Request (instructions below).

Return Period:

• Products (based on our “Return Qualifications” below) can be returned within 30 days of a purchase.

Return Qualifications:

GrabBars.com may refuse a return when the returned item is not in like-new condition. You must inspect each item prior to returning.
To qualify for a general return, the item(s):

• Must be in resalable condition.
• Must be free from scratches and/or defects.
• Must not have been installed or had attempted installation (no scour marks from screws, bolts, mounting hardware, screw-driver’s, etc.).
• Must be in the original manufacturer’s box and packaging.
• Must not have any writing on the original packaging.
• Must not be missing parts / pieces.
• Must not have damage from return shipping due to improper packaging.

Restocking Fee:

• GrabBars.com charges a 20% restocking fee on all returned items, except in situations where GrabBars.com shipped the incorrect item.

Original Shipping Cost:

• Original shipping cost is non-refundable, unless the product is defective/damaged or received in error.

Return Shipping Cost:

• You are responsible for paying return shipping costs for the item(s) unless the product is defective/damaged or received in error.
• If you are returning an item over $75.00, we recommend using a trackable shipping service or purchasing shipping insurance. We do not guarantee receipt of your returned item.

Processing Time:

• Once your return is received and inspected by our warehouse, we will send you an email notification with confirmation.
• We will also notify you of the approval or rejection of your refund.
• Please expect 10 business days for our team to review returned items.
• If the refund is approved, it will be processed and a credit will automatically be applied to your original method of payment within 3-5 business days.

Submit a Return Request:

• If you would like to proceed with a return, please email us at [email protected] with the subject as “Return Request”.
• We will then provide you with full instructions for a return.

Caution:

• ⚠️A grab bar is only as strong as the anchoring devices and the wall on which it is mounted to. (We sell many anchoring devices for all wall types.)
• ⚠️For ADA Compliance, follow ADA Placement Guidelines.
• ⚠️Do not subject the grab bar to harsh cleaning chemicals. Use soap and water, sponge the surface, then rinse and wipe dry. Read the Grab Gar Cleaning Guide.